Business continuity and disaster recovery planning

Business continuity and disaster recovery planning Business continuity plan and Disaster recovery plan is activity to help organisation prepare for disruptive events and it is essential to consider the potential impact of disaster and understand the underlying risks. In this my research, I explore business continuity planning and Disaster recovery planning and its importance in support of operation and establish to manage availability of critical process in the event of interruption. Introduction Business continuity planning (BCP) and disaster recovery planning (DRP) is a vital role in the organisation. These plans are basic to the well being of an organisation and anticipated to make sure stability in the face of unexpected or difficult situation. Planning for these conditions is not always directly ahead neither identifies appropriate cause of information, products, and services. These tasks are also challenging and build of the plan itself. These plans has provision of information and guidance to identify the suitable tools and used in the right time. Organisation has created this plan itself and necessary to consider the possible impacts of disaster and recognize the fundamental risks and build BCP and DRP. Following these activities the plan itself must be constructed no small task. This itself must then be maintained, tested and audited to ensure that it remains appropriate to the needs of the organization. These plans are calculated to consider all these issues and find the software to assist with BIA and risk analysis along with link the tools to help to create, maintain, and audit the plan itself. (BCP, 2004) BCP and DRP are significant to the clear and continue operation of all type of business. BCP involves developing a reaction strategy for organisation respond to disaster. Disaster occurs through power failure, accident, natural, IT system Clash, insider attacks, hacking, terrorism etc. (Barney, 2010) BCP check how organisation will take to maintain its operations in emergency and identify potential disasters or emergencies, verify how intend to minimize the risk of disaster occur, creating plan reaction, test BCP regularly. These strategies assume increase importance as organisation become increasingly reliant on technology to do business. As companies place more emphasis on IT and communications services to support their customer communications and transactions, or to help manage supply chains. They become less tolerant of information and service loss as a consequence of disasters. (4service, 2010) This research work deal with business continuity plan will keep business up and running through interruption of any kind of disaster and support of operations and establish to manage availability of critical process. 1.1 Identify and critically explore business continuity and its importance in business environment, distinguish between business continuity (BC) and disaster recovery (DR) planning. Business Continuity Business continuity planning identifies the exposure of organisation internal and external threats and creates information assets to provide useful prevention and recovery for the organisation and maintain economical benefit and value of system integrity and perform policies, procedures, processes, and plans to certify the continue function in the organisation. Business continuity plan take to prevent disruption of essential services and restore function as rapidly and smoothly. Business continuity planning develops the business ability to respond to such disruption and resume operations in order to meet business significant necessity. BCP Importance in business environment Business continuity is a process build up to counter system failure. If IT system fails, its major impact on the whole business consequently organisation should take dynamic interest in start business continuity plan for IT systems. A business continuity plan for your IT systems should include arrangements for providing: Facilities and services to enable the business to continue to function; The critical IT applications and infrastructure necessary to support the recovery of business processes. (Varney, 2010) It is important the BCP plan is clear and brief to certify to every user read it and build available to all staff responsible for any part of it and it is start of ongoing commitment and also update the business continuity plan. (Varney, 2010) Distinguish between BCP and DRP Business Continuity Planning Disaster Recovery Planning Business Continuity is Proactive; Disaster Recovery is Reactive; BCP focus is to avoid or mitigate the impact of the risk; DRP focus is to pick-up the part and re-establish the organisation to business following risk occurs; BCP has as its scope the entire organisation with critical goal being recovery of mission-critical/ middle business functions to make sure the endurance of the organisation; DRP is normally limited in scope to set of classify IT system and infrastructure with goal being entire recovery of the system and infrastructure within a timeframe and minimum data loss; Business functions to recover in BCP extend beyond IT system; DRP might exclude non-IT business units; (Nickolett, 2001) BCP fill up the gap between the disruption occurrence and recovery going on. DRP engage a breakdown, loss of the systems, people, and facilities. The disruption can impact any or all of these key business inputs. 1.2 Evaluate and explain some business worst case scenarios for risk assessment, assess different types of organisational assets. Worst case scenarios for risk assessment There are many worst cases scenarios for risk assessment some are as below: Information data lost Disaster can damage the database and organisation loss confidential data such as staff, customer, vender details and other sensitive information; Information system failure There are many worst cases in information system failure such as overlooked, quality of project planning, use of management tools, object-oriented system development, use software engineering tools and system essential services can stop for time being etc. (Megaessays 2010) Information asset lost Due to the weak security measures Information assets can damage from natural disaster and internal activities in the organisation; Natural Disaster Natural disaster are unexpected and it is impossible to fully recover the damage caused by the disaster but it is possible to minimise the potential risk by developing BCP/DRP. (Banger, 2010) Power failure Sometime disruption of power supply or power failure can stop work, services failure, breakdown etc. It can effect in the business. There is one real example of the worst case scenarios for risk assessment is Midmarket CIOs. This company is on the seventh floor of a building but one day in the next office door the water filter cracked in the office kitchen and sending water flow on the floor and under the wall into facilities. Although critical servers remained dry, the flood ruined equipment that was on the office floor, including 10 surge protectors, six uninterruptible power supplies, six power bricks and one PC. While things were drying out and a length of wallboard was replaced. CIOs implemented DRP to ability for total different incident because floods, fires, power failures and pandemic flu can occur. CIOs take step back and start with risk assessment of all the risks business faces and using risk management tools to calculate worst case scenarios in IT and effect potential loss will have on the business. (Midmarket, 2009) Different types of organization assets There are following different types of organisation assets to protect in BCP and DRP are: Desktop workstation, Laptops, Servers, Printers, Scanners, Firewalls, Routers, Switches, Memory devices etc; Licences Software CDs such as windows, Antivirus, MS Office, software tools and support, other operating system etc; Database, websites, Photo Copiers, Fax Machines, Telephone System, Multifunction machines etc; Paper file records like asset register, paper files, data, books, government legislation, policies and procedures, customer data and sensitive data etc; Electronic records such as emails, organisation shared drives and personal drives, DVDs, CDs, Memory sticks etc; Maps, drawers, chairs, desks, cabinets, etc; Qualified staffs, Record management, etc; Machines, Plants, building, fire extinguishers etc. 1.3 Explain critically disaster recovery business case, list down and appraise required documentation for BCP and DRP. Disaster recovery business case The most critical parts of any IT plan explain the business case and assess of the potential risks to the organisation. There are eight following project steps in Disaster Recovery Planning in business are: Step-1: Project introduction Set the objectives of the DRP initiation, define the scope, develop, schedule and identify the risk to the project; Step-2: Assess of Disaster Recovery Assess of location, building composition, computing environment, physical plant security, installed security devices, access control system, software, personal, backup, and operating practices; Step-3: Business Impact Analysis for IT Analysis of all part of business units to support by the IT areas should assume to identify the system and its functions to continuation of the business and the time limit; Step-4: Define of requirements All requirements must be defined and detailed; Step-5: Plan the project project planning will define the project to be executed and its objectives will develop the DRP; Step-6: Execute the project Project must proceed to practices of project management and identify the methods of mitigating the risk will execute; Step-7: BCP combination DRP needs to combine back in to the organisations business continuity efforts; Step-8: ongoing maintenance and combination Ongoing maintenance and testing efforts require keeping the plan up to date and processes to identify and mitigate future risks. Required Documentation for BCP and DRP There are following necessary document for Business Continuity Plan and Disaster Recovery Plan in the organisation to make a best pan for long run business as follows: Organisation Chart [explain names and designation]; If existing BRP and DRP and their terms explain in the documentations; Scope of BCP and DRP, Procedures and control documents; The report of Business impact analysis and risk assessment report; Staff, list of vendors, list of emergency services, advisor contact details; Details of IT system and communication system specification include maintenance agreements; Existing evacuation procedure, Health safety procedures, fire regulations, operations and administrative procedures; Details organisation asset, information assets, and IT records; Relevant organisation regulations, guidelines and insurance information. Details any other documents for the support of BCP and DRP. (Yourwindow,2010) 1.4 Demonstrate and explore pragmatic approach towards project planning and initiation, describe how to evaluate risk and control in terms of BCP/DRP. Pragmatic approach towards project planning and initiation A pragmatic approach towards project planning needs to be comprehensive and cover all relevant aspects and factors in BCP and DRP. There are some BCP and DRP following steps as follows: Business continuity plan Step-1: Identify strategy objective through performing needs and create outline for strategy performance; Step-2: Establish the business value and identify recovery objectives through data risk and recovery time outline; Step-3: Technology will equivalent for data protection along with backup, disaster recovery etc; Step-4: Identify infrastructure and organisational plan; Step-5: Implement technologies and inform key personnel as to which business processes are impacted; Step-6: Test the documented plan continuously; Step-7: Calculate and authenticate test results comparative to the plans objectives; Step-8: Implement required development and priority as a result of continue testing and evaluation; Step-9: continue review and enhance the BRP to replicate organisation change and added new technologies; Step-10: Ensure the entire process continuously. (Miller, 2007) Disaster Recovery Plan There are following steps to DRP involves: Outline DRP team with senior executives from IT department with specific responsibilities; Perform Business impact analysis and Risk analysis for business assets, threats and impacts the risk can tolerate need to be determined; Develop recovery strategies IT security measures like backup etc; Implementation, testing and training the employee must be trained in the disaster recovery procedures and testing capabilities; Need to carry out periodic audit, review and drills of BCP and DRP; Types of disaster which need to be addressed; The essential business processes and activities which are needy on IT; The data and application software needs to be recovered and restored in case of disaster and IT services need to continue function of the event; The IT infrastructure need to host the data and application software; DRP arrange strategies and implementation such as backup and protection facility; Challenges and emerging threats.(Periasamy, 2007) Bottom of Form Evaluate risk and control in terms of BCP/DRP Evaluate the risk is vital activity in the organisation. There are major threats against business continuity plan and disaster recovery plan are: Risk or threats Natural disaster Fire, flood, earthquake, volcanic eruption, tornadoes, cyclone, heat wave water disaster etc; Information system threats software failure, loss of information and data, system failure, cyber crime, multiple machine failure, capacity overload, network failure, etc; Planned activities war, terrorist attacks, hacking, breach the network and database, data theft, unauthorised modification of content, phishing etc; Lack of utilities power failure, electricity fail, air conditioning failure etc; Other vital threats Internal violence and dispute, legislative violation, labour strike, other strike, etc. Controls Classify the risk (High, medium, low) it will be easy to describe the risk; Control must be according to the risk like backup system, data, building etc; Proper monitoring the risks and threats; Risk must be clear and explain; Risk evaluations identify the threats which help to control it. 1.5 Critically explain business impact analysis (BIA) activity and describe how to execute it, assess emergency response and operations during period of IT disruption. Business impact analysis activity Business impact analysis is an important part of any organisation business continuance plan.BIA is a logical process to identify business significant systems and activity as sign to any business continuity, disaster recovery, or emergency planning effort and reveal vulnerabilities and planning component to develop strategies for minimizing risk. One or more risk identifies causes of the loss of the application, systems, tools or other resource upon that activity is dependent. BIA identifies cost related to failures and it report measure the importance of business components and recommend suitable fund allocation for measures to protect them. (Miller, 2010) How to execute BIA Business impact analysis execute following guideline to allow organisation are as follows: Effectively identify the proper organisational impact of any unexpected disruption of essential information processing systems such as fire, earthquake, theft etc; Identify threats sources and significant vulnerabilities which can lead to unexpected outages / service disruption; Execute suitable protect to reduce the likelihood and consequences should identify threats happen; Increase cost effective and suitable contingency plans and important component disaster recovery / business continuity planning. Emergency response and operations during the period of IT disruption In case of IT disruption or failure, every organisation has quick emergency response plan to stop and control any damages. Emergency response facility is available in every organisation and DRP team identify the threats of failures. Some of the major elements of emergency response plan as below: Emergency response plan and procedure; Command, control and emergency operations centre; Emergency reporting procedure, employee evacuation plans, health and safety, security plans; Identify the disaster in IT; Personnel protection, incident control, effect assessment, choose maximum action etc; Emergency response components such as incident preparation, emergency action, facility stabilization, damage mitigation, and testing procedures etc. (Hui, Z,2010) Above elements help to stop the disaster and resume as soon as possible in every organisation. 1.6 Explore and appraising different developing and implementing business continuity strategies used by most organisations. Developing and implementing business continuity strategies The business continuity strategies have five key stages in developing and implementing used by organisation as follows: Understand the business Project initiation and create a management structure to build up and carry out the plan; Identify the risk and perform risk evaluation and control; Establish your business impact analysis process and identify the impact of any failures. Business continuity management Develop business continuity strategy and identify the areas and focus on the critical operating requirement of the business; Develop a process level and documented structure stating how significant process will be restarted subsequent failures. Business continuity response Establish a crisis management process to respond to incidents; Focus on overall business continuity strategy; Put in place business unit plans for every department. Develop business continuity management culture Awareness and training plans; Review the effectiveness of awareness training plans. Exercising, maintenance and audit Test the business continuity plans and technical aspects; Maintain the plan and ensure that the documentation remains accurate and reflects any changes inside or outside the business; Regularly audit plans. (Business link,2010) Conclusion I conclude that Business continuity plan and Disaster recovery plan play vital role in every organisation and BCP is ideal strategy to safe business away from a complete disaster because every organisation faces different type of risk and potential disaster and it is an essential tool to allow minimizing the risk and also continuously helps to stop IT disruption and services. BCP involve IT as the main component because every business relies on computer system and its existence can be equalised to the business itself. Recommendation BCP should recognize organisational structure including incident and risk assessment cover all business activities and document strategy for recovery of the organisation all main areas of the business process and DRP team should deal with disaster recovery phases to complete and minimize the disaster as soon as possible. I recommend following key points related to BCP and DRP plan to become a successful plan in the organisation as below: Employee training timely; Perform schedule test and evaluation of test result; Implement of test plan updates; Conduct crisis management exercises; Perform business impact analysis timely; Top management support every time;

Listening Skills in Communication

Listening Skills in Communication Communication is the key to personal, financial, and entrepreneurial success. Seminars constantly tout the importance and crucial role of effective communication, especially in order to succeed at business. However, one aspect of communication skills that is often overlooked is the effective use of non-verbal communication. Non-verbal communication can be summed up as all the other parts of language that give us visual and non-audible clues in order to correctly interpret the meaning and intent of the speaker in a conversation. Non verbal communication can be communicated through gestures and touch also known as Haptic communication by body language or posture, by facial expression and eye contact. Non verbal communication can even be communicated through objects such as clothing, hairstyles or even architecture, symbols and graphics. For example, when one goes to a job interview, khaki pants can convey a range of meaning anywhere from oh, Im here to the well-dressed and ready to conquer, all based on the style, quality, cut, and fit of the pant. Simplistic yes, but tried and proven as well. By the same token, wearing blue jeans to a job interview, no matter how dressy the pant, sends an underlying message of casualness that may not be the chord to strike, depending on the position and industry. Also, speech contains nonverbal elements known as paralanguage, which include factors like voice quality, emotion and speaking style, as well as the spoken rhythm, word intonation or inflection and stress. Dance is also regarded as a nonverbal communication. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, graphical or design arrangements or the use of emoticons. However, much of the study of nonverbal communication has focused on face-to-face interaction, where it ca n be classified into three main focuses: environmental conditions where communication takes place, the physical characteristics of the speakers, and behaviors of the speakers during interaction. While not a traditionally defined form of non verbal communication, effective listening skills are arguably the most prized set of communication skills for any businessperson to develop in order to achieve success. Furthermore, effective listening skills impact not only the professional sphere, but the personal and emotional health and overall well being of a person. Many experts disagree on the number of specific components that encompass an effective listener, yet there are certain key elements that are generally accepted as guidelines to make a listener more effective and serve to enhance the quality of communication between the involved parties. Listening is one of those special skills that, because we can hear, we tend to believe that we can automatically listen. Yet for many people hoping to facilitate, listening is the most difficult skill to master. As I write this I am remembering one of todays well-worn clichà ©s, often used by those who arent listening: I hear what you ar e saying, but.So says Mr. Trevor Bentley, who has developed a very specific set of criteria to define an effective listener. In his article, The special skills of listening, he states that specific situations require specific responses or set of listening skills. According to Bentley, one can narrow these instances to six main groups, which consist of monologue, dialogue, conversation, discussion, debate, and argument. Websters defines a monologue to be an extended uninterrupted speech by a character in a drama. The character may be speaking his or her thoughts aloud, directly addressing another character, or speaking to the audience, especially the former. Monologues are common across the range of dramatic media (plays, films, animation, etc.). In daily life, a monologue refers to that one individual who talks incessantly upon all subjects, often without pause to consider the effect of any of their utterances upon those in their immediate vicinity. On the other hand, dialogue is an interaction of sorts, its everyday basis and counterpart is a conversational exchange between two or more people. Now, a conv ersation is by definition communication between multiple people. It is a social skill that can be accomplished by the average individual. Conversations are the ideal form of communication in some respects, since they allow people with different views on a topic to learn from one another. For a successful conversation, the partners must achieve a workable balance of contributions. A successful conversation includes repeating, answering, creating and countering connections between the speakers or things and topics that the speakers know. For this to happen, those engaging in conversation must find a topic on which they both can relate to in some sense. They speak or from personal experience or from others observations and knowledge. Those engaging in conversation naturally tend to relate the other speakers statements to themselves. They may insert aspects of their lives into their replies, to relate to the other persons opinions or points of conversation. Again, all these are examples of different forms of listening. Finally there are discussions, debates, and arguments. While one can argue that these are all escalating forms of the same condition, the general meaning and reference of these three words is an explanation of an issue or a topic, compared and contrasted according to logical rules, and factually affirmed by persuasion and logic to declare one viewpoint in better standing than the other. Bentley recommends that in order to maximize communication in each of these situations one should chose a level on which to listen again, based upon the situation and to use a combination of directive, facilitative and active listening to have the most effective communication occur. His eight stages of listening cover non-listening, passive listening, judgmental listening, attentive listening, visual listening, reflective listening, active/creative listening, and directive listening. While the Bentley system has very logical and effective solutions to many communication dilemmas and situations, othe r experts take a more instinctive and generalized view of effective listening and non-verbal communication. In the article Turn listening into a powerful presence, Richard Harris states that Better-than-average listeners are keenly aware of the following important issues: partnership, reviewing systematically, effort, star events, empathy, neutralizing snap judgments, and tenacity. Listening is not by any stretch of the imagination a passive endeavor if practiced correctly or effectively. As a listener, one is always trying to receive or understand the meaning of the conversation, while dealing with all the non-verbal communicational clues on a subconscious level. If you are blindfolded in a room with some friends, you could participate in conversation actively. However, your responses and understanding could range from a little bit off to very misdirected, depending on how many visual cues and gestures you miss due to the blindfold. Active listening is not just generating responses to sounds or answering the question. It requires the listeners to understand, interpret, and analyze what is heard. Today, the ability to listen is an invaluable skill in interpersonal commun ication. It improves personal relationships by reducing conflicts, strengthening cooperation, as well as fostering understanding. Harris stresses the importance of practicing the issues that arise when holding a conversation, fully confident that a normal person can adapt and learn these techniques in order to become a more effective communicator. Sometimes effective listening is simply making sure that one is completely engaged in the conversation, suspending judgment, and making evaluations after all the issues have been discussed. However, it is not natural for humans to listen in this form, and patience and practice are key aspects to developing natural listening skills, which will eventually feel like a normal part of the mental acrobatics exercised on a daily basis by anyone who must communicate in any form. Effective listening is essential for anyone who wants to perform at his or her best, work easily and gracefully, and learn effectively. Few people realize that the art of listening has everything to do with intuition and little to do with the mental gymnastics of trying to concentrate on the words themselves. As you begin to see listening as an art and conversation as something that creates beauty, you will begin to understand how your own thoughts interfere with the experience. One expert argues that the less thinki ng that goes on during a conversation, the more effective the listener is, because more of the actual conversation is retained and absorbed.(Gunn) This particular expert states that in his personal research, the more open and clear a person is when engaged in conversation, the more recall is available after the conversation. Intuition and feelings are also very important to this particular theorist. For effective listening, this theory requires one to be very aware of the feelings that are being inspired throughout the course of the conversation, to be stored in the memory and analyzed after the conversation is over, which one presumably will have more recall thereof since one did not get mentally distracted by emotions or thoughts during the conversation. Effective listening is also closely related to non verbal communicational forms such as gestures. Gestures are another tool that can be used to maximize a listeners input on the conversation and its outcome. While this specific tool is very culture based, it can be very effective when interpreted and practiced correctly. One of the most common cultures to use gestures in the United States is the Latin-Americans. Gestures allow individuals to communicate a variety of feelings and thoughts, often together with body language in addition to words when they speak. For example, in the Cuban culture there is quite an amount of hand gesturing that leads throughout a conversation. Depending on the speed of the gesture shows the mental or emotional state of the person doing the speaking; if smooth motions are made with the hands, the words being said are meant to pacify or to be taken calmly, regardless of their content. Though gestures are not part of syntactic language, their processing take s place in the same areas of the brain used by speech and sign language. Another simple form of listening is reflective listening. Reflective listening is a communication strategy involving two key steps: seeking to understand a speakers idea, then offering the idea back to the speaker, to confirm the idea has been understood correctly. It attempts to reconstruct what the client is thinking and feeling and to relay this understanding back to the client. Reflective listening is a more specific strategy than the more general methods of active listening. It arose from Carl Rogers school of client-centered therapy in counseling theory. (Hughes) It is important to observe the other persons actions and body language. Having the ability to interpret anyones body language allows the listener to develop a more accurate understanding of the speakers words and possibly even the intent of the conversation, which may or may not be audibly stated. Having heard, the listener may restate or paraphrase what the speaker is saying. This is a technique for reassuring the spe aker of ones undivided attention. It really does not imply understanding or agreement. In emotional conversations, a good listener may intuit or sense underlying feelings and emotions. For example, when in an argument, one would say I sense you are angry. Can you tell me why? Again, the interplay between the non verbal clues and tools such as gestures and reflection all play a role in maximizing the effectiveness of the listener. While one cannot make a judgment call about the best way to listen, it is clear that the most definitive way to become an effective listener is to be mentally ready and to challenge oneself to practice skills that lead to naturally recalling and understanding everything that is said and intimated in conversation. While listening has much to do with the physical ability of the person, the intellectual application for effectiveness is more of a mental and psychological exercise that can only improve with constant practice. Not to trash the visually impaired, but the eyes are consistently the best source for all the cues that guide effective listeners. For many in the business world, the time spent becoming an effective listener will be priceless in terms of communication that can open doors and opportunities. Furthermore, an effective listener that applies their professional success to their personal life can also ensure a very productive and emotionally satisfying life, because all of us have something to say, and everyone wants to be heard. In the words of Bishop TD Jakes, Listen with your ears. The ears work better when windpipes are closed. Listen with your mind. Many times words are based on a point of reference that you may not be aware of. Listen with your heart. Many times words do not convey whats in the heart; so when you listen, hear what is said but also what is meant. Compassion is a critical part of understanding. It is difficult to love people without understanding them. Love seeks to understand. Listening with your heart will take away your natural propensity to be selfish. Listen with your heart. Many times words do not convey whats in the heart; so when you listen, hear what is said but also what is meant. Compassion is a critical part of understanding. It is difficult to love people without understanding them. Love seeks to understand. Listening with your heart will take away your natural propensity to be selfish. Sound words to guide the spiri tual health of his parishioners, but also very applicable to any successful individual in todays world.

How Seamus Heaneys Childhood Affected His Poetry Essay -- Seamus Hean

How Seamus Heaney's Childhood Affected His Poetry Seamus Heaney was born in the North of Ireland in 1939 on a farm with his mother and father and nine other siblings. Generally Heaney's poems are influenced by animals through his childhood experience, specifically within 'The Early Purges' and 'An Advancement of Learning'. Heaney grew up near Belfast, during the time of 'The Troubles', the Irish civil war. Although Heaney left at the height of the war, it is obvious his work reflects his experiences of that time. For an example 'The Early Purges' illustrates this. "Where they consider death unnatural". Growing into an environment where Heaney will appreciate that death does exist, the extract interprets killing to be artificial. Many of Heaney's early poems dealt with experiences of childhood and a frequent theme is how these experiences affect us. One poem that deals with a childhood experience is "The Early Purges". The title immediately suggests that the poem is about getting rid of undesirables. It is about a particular incident and how we lose innocence, describing the effects of Heaney witnessing the killing of "frail" and "tiny" kittens. The words, "Soft paws scraping like mad" suggests how helpless and vulnerable the kittens are; they are so small that they are unable to climb out of the bucket. The word, "soft" indicates a feeling of guilt about destroying the helpless kittens. The kittens are made to seem innocent and vulnerable through the language used. The words, "frail metal sound" and "tiny din" imply that the kittens don't make enough noise to be significant. They are only small and powerless. Metal cannot be described as frail but the kittens illustrate this. Also din cannot be express... ...ut how we lose innocence. It is ambiguous and ironic - poet appears to endorse the view that "sentiments" displaced by "living" are "false", but ends with an unconvincing clichà ©: "Pests have to be kept down", and a cheap jeer at townies. In fact the young Heaney's reaction is the one the poet really approves. The Poem recalls a particular incident (the "first" time Heaney, as a boy, witnessed the farmhand killing kittens) and how he (the poet) became used to this in time. Now, he writes, he has a similar indifference to the death of animals. Dan Taggart justifies action by suggesting the kitten have no values "scraggy wee shits" and adult Heaney does the same, even swearing like Dan Taggart "bloody pups". We see older person try to deceive child to protect him from his compassion ("Sure isn't it better for them now?" - but the child is not convinced).

Colonization of America Essay examples -- American History Colonial Ne

Colonization of America Although New England and the Chesapeake region were both settled by people of English origin, by 1700 the regions have evolved into two new distinct societies. Why did this difference in development occur? When first English settlers began arriving in America in the 1700's they mainly settled in two regions - New England and the Chesapeake. Even though both groups of people were English by origin, they had developed two very different societies. Each group had it's own beliefs and expectations of what they will find in this new world, and the results of their settlement were very different as well. When the ship headed for Virginia left England in 1635, it was filled mostly with men in their twenties and thirties. The ship's name - "Merchant's Hope" very much explains the reason for which these people were heading to the New World. They were looking to find gold, silver and other riches there. Almost all of them had left their families in England to go forth with this opportunity for profit. These people did not think about permanently settling there, and very few of them had prepared for this trip as a whole. Over half of the people had died during the trip. Captain John Smith said "There was no talk†¦but dig gold, wash gold, refine gold, load gold†¦", (History of Virginia). This statement basically summarizes what was happening in Virginia after the ship had arrived. Even though there was no gold found, many people established such indus...

The Linguistic Situation of South Africa :: essays research papers fc

When it comes to linguistics, South Africa is like a melting pot of languages. In total, South Africa has eleven major languages coming from both Africa and Europe. The major languages used are Afrikaans, English, Ndebele, Pedi, Sesotho, Swazi, Tsonga, Tswana, Venda, Xhosa and Zulu. In order to understand how each of these languages arrived in South Africa, we must first look at the history of people living in the country. The first identified language spoken in the South Africa was Khoisan. This language was spoken by the indigenous people of South Africa, the Khoikhio, who lived mainly in the southern coastal regions of the country. Over the years this language has slowly faded away along with the native Khoikhio people. Today there are only a few native South Africans left who can still speak Khoisan living in the western sections of the country.   Ã‚  Ã‚  Ã‚  Ã‚  Some time around the eighth century many Bantu tribes migrated south from central Africa into the northern territories of South Africa. Each of these Bantu tribes brought with them their own distinct Bantu language—nine of which still remain and are recognized today as official languages by the South African Government. These languages are used throughout the African population, which makes up three quarters of South Africa’s people. These languages include: Sesotho, Tsonga, Pedi, Tswana, Venda; and the Nguni group of Bantu languages: Xhosa, Ndebele, Swazi, and Zulu.   Ã‚  Ã‚  Ã‚  Ã‚  In the present, Zulu is the Bantu language with the largest number of speakers. In KwaZulu and Natal there are nine million people that speak this language. Falling right behind with seven million speakers is the language of Xhosa. Xhosa can be found around Transei, Ciskei, and on the Eastern Cape. The official language of Swaziland is Swazi with two million speakers. The last Nguni language is Ndebele, which is spoken by half a million people in some northeastern parts of South Africa. Between the four separate Nguni languages there are 12 different dialects. Pedi and Sesotho are both a part of the Sotho group of Bantu Languages and they share 11 different dialects. Pedi is the strongest language in the Sotho group. Pedi has four million speakers all over the country. Three million people in Qwaqwa and Orange Free State speak Sesotho. Tsonga, which has four dialects, has four million speakers living in Mozambique and Swaziland. Tswana spoken in Botswana has aroun d three million speakers. Venda, spoken mainly in Transvaal, has over half a million speakers.

Pancasila

CHAPTER I BACKGROUND Indonesia is a country which has a strong philosophy to control the whole system of the country. In its preamble, the 1945 constitution sets forth the Pancasila as the embodiment of basic principles of an independent Indonesian state. These five principles were announced by Sukarno in a speech known as â€Å"The Birth of the Pancasila,† which he gave to the Independence Preparatory Committee on June 1, 1945. In brief, and in the order given in the constitution, the Pancasila principles are: belief in one supreme God; humanitarianism; nationalism expressed in the unity of Indonesia; consultative democracy; and social justice.Sukarno's statement of the Pancasila, while simple in form, resulted from a complex and sophisticated appreciation of the ideological needs of the new nation. The details about each principles: 1. Belief in the one and only God The symbol of this principle is star. This principle tells us about belief in God. It shows that the Indonesia n people believe in life after death. It emphasizes that the pursuit of sacred values will lead the people to a better life in the hereafter. The principle is embodied in the 1945 Constitution and reads: â€Å"The state shall be based on the belief in the one and only God†.It is represented by the star in the centre of the shield of the Garuda Pancasila. 2. Just and civilized humanity The symbol of this principle is chain. This principle requires that human beings be treated with due regard to their dignity as God’s creatures. It emphasizes that the Indonesian people do not tolerate physical or spiritual oppression of human beings by their own people or by any other nation. The chain at the lower right of the shield symbolizes successive generations of humanity. 3. The unity of IndonesiaThe symbol of this principle is banyan tree. This principle talks about the concept of nationalism, of love for one’s nation and motherland. Pancasila nationalism demands that In donesians avoid feelings of superiority on the grounds of ethnicity, for reasons of ancestry and skin color. In his 1 June 1945 speech, Sukarno quoted Gandhi: I am a nationalist, but my nationalism is humanity. The Indonesian coat of arms enshrines the symbol of â€Å"Bhinneka Tunggal Ika† which means â€Å"unity in diversity†. This is represented on the shield by the banyan tree at top right. 4.Democracy guided by the inner wisdom in the unanimity arising out of deliberations amongst representatives The symbol of this principle is the buffalo’s head. Pancasila democracy calls for decision-making through deliberations to reach a consensus. It implies that voting is not encouraged as long as deliberation is possible. It is democracy that lives up to the principles of Pancasila. The head of the wild bull at top left stands for this principle. 5. Social justice for the whole of the people of Indonesia The symbol of this principle is the rice and cotton.This princip le calls for the equitable spread of welfare to the entire population, not in a static but in a dynamic and progressive way. This means that all of the country’s natural resources and the national potentials should be utilized for the greatest possible good and happiness of the people. Social justice implies protection of the weak. But protection should not deny them work. On the contrary, they should work according to their abilities and fields of activity. Protection should prevent wilful treatment by the strong and ensure the rule of justice.This is symbolized by the paddy and cotton ears on the shield. Those principle are the base of Indonesia. All the constitution, rule, regulation, law, and system in this country must follow those principles. All activities related with Indonesia cannot be contrarily with its state philosophy. This state philosophy also can help the government to solve some problems in the country. That is why Pancasila is made and conclude all aspects that are needed in country’s life. CHAPTER II VIOLATION OF PANCASILA 2. 1 The IssueReligious violence is not talking about good violence or the type of violence which is allowed by the religion. It talks about the violence action that bring such name of religion to attack other belief or religion. The head of Setara Institute for Democracy and Peace, Hendardi stated that within the last three years, the violence that bring the name of religion happened frequently, even more frequent than before. From the beginning of 2010, 27th of April, thousands of people attacked â€Å"Yayasan Badan Pendidikan Kristen† (BPK) complex at Cisarua, Bogor. Not less than six buildings was burnt.Then, on 1st of October, a thousand people invaded Ahmadiyah area at Cisalada, Ciampea, Bogor and broke six buildings. On 12th of September in the same year, Christian community of HKBP Pondok Timur Indah Church was attacked when they were going to do the service. A preacher was also being stabbed by the attacker. The violence was not ended at 2010, entering 2011, on 6th of February, a thousand of people attacked Ahmadiyah Cikeusik, Pandeglang. Three Ahmadiyah people was died in this incident. Two days after that there were some people broke and burnt three churches and one Catholic school at Temanggung, Central Java.Those violence causes death of some people and a big losses for some parties. That religious violence is easily published by the media. Even in one media, there is one Indonesian who live in Cairo, Egypt, state his cynical thought, â€Å"That is Indonesia which is never reach maturity stage. Other countries are trying to get out from the cage of primordialism but we still stay the same. † It shows that religious violence in Indonesia is also heard by other countries or even by the whole world. One case that recently happened is the case on Temanggung, Central Java.That chaos happened after the judge verdicts 5-year punishment in jail to Antonius Richmon Ba wengan who is judged as a person who insult other religion. Right after the decision of the judge come out, the mass on the court altogether destroy the buildings (three churches and one Catholic school), break the glass and other facilities there. Those violence has caused great chaotic in Temanggung. Some roads must be closed due to the barbaric action of the mass. It also causes great loss to some parties. The reason for that religious violence is mass’ disappointment because of the judge decision.They think the punishment is too small for the person who insults religion. Actually, there is another happening before that religious violence happens. On 3rd of October 2010, Antonius Richmon stayed at his relative’s house in Kenalan village, Temanggung, Central Java. On that day, Antonius spread some books, that contain some statement that were considered as humiliation for the Moslem, to the Moslem mass around him. That is why the mass in that village were disturbed by his action and decided to arrest him since 26th of October 2010.The oddity in this case is most of the mass that was doing the violence were coming from outside Temanggung. The secretary of â€Å"Forum Kerukunan Umat Beragama† (The Harmony of Religion), Djundardo, said â€Å"Most of the mass that do the violence was coming from outside Temanggung because, basicaly, Temanggung has good harmony in inter-religion interactions. † 2. 2 Analysis based on principles of Pancasila This case has violated several principle of Pancasila which must be our base in everything people do in this country. For the most, it totally violates the first principle â€Å"Belief in the one and only God†.This principle does not mean that all of Indonesian must have one religion. Indonesia acknowledges five religions before and six religions for now. It means that this principle encourage the entire citizen to respect other religion and belief. It says one and only God to emphasize that w e have one goal, one destination, and one same point at the last so the one that makes each religion different is the way to reach that goals. The former of Pancasila already thought about it carefully. They just wanted all citizens can have good harmony just like a big family, even though there is diverse religion and belief in it.Unfortunately, the fact, nowadays, is really contrast with the Pancasila’s former expectation. If we see the â€Å"religious violence†, it shows that there is lack of respect to other religion. They tend to defend their own religion by violence. They think that their religion is the best and because of that they lose the harmony of inter-religion relationship which is expected by the former from the first principle. The people who do violence forget about the first principle that said about the one and only God which means unity in one God.The principle means the last destination of each religion is one and only God who loves all people who believe on Him, so people do not have any right to judge which religion is the best among others. Besides that, none of the religion that tells people to solve problems with violence actions. If there is some people who do violence action and bring the name of religion, it means those people are not respect their own religion and God. That is why, this violence which attack other religion has considered as violation the first principle of Pancasila.Besides that, religious violence also violates second principle of Pancasila â€Å"Just and civilized humanity† because it harm so many people’s life. Civilized humanity describes the society that can treat the people who live there fairly, are polite and behave in a calm and reasonable way. The violence is a contrast action of civilized humanity. It shows that the mass, that kill other people, break others’ properties, and even obstruct others’ religion, imply impoliteness and barbarian behavior. It totally do not implement the second principle of Pancasila.Those actions also violate the third principle of Pancasila â€Å"The unity of Indonesia† because those actions can trigger any disunity among the citizen of Indonesia. Basically, unity never means all people must in the same thought, same condition, or same choice. Unity can be reached when we can respect others thought, condition and choice to reach one goal; also when we can harmonize that diversity and, the most important, has the sense of belonging to all of the member. In this religious violence, we cannot see the sense of belonging of those people or even their effort to respect others’ belief.They try to attack others because they think that religion is not appropriate to exist and be believed there. At the last, religious violence can be counted as violation of the fifth principle â€Å"Social justice for the whole of the people of Indonesia†. It violates this principle due to the closing of some churches which is unfair for the Christians who live kindly and nicely to the society. In this principle, the former said â€Å"for the whole of people of Indonesia† not for several people which means there must be no discrimination to get social justice.People should not judge a religion based on one-man action which does not describe the characteristic the whole of people who taking up that religion. 2. 3 Solutions Government need to remember and understand deeply about our Constitution. We must realize that we are in the democratic country, not an authoritative one. It means that we must respect others’ thought and belief; we cannot force others to have the same thought and belief with us. If we can realize it, hopefully, our country can be calmer and has harmonious inter-religion life. Government also needs to be strict in law to cope this issue.It is not only in law but also in its implementation. If someone harms others’ life, especially with harassment, it must b e considered as a crime and he/ she must be arrested based on the law. Government need to repair their mind to do their work to serve the whole citizen wholehearted and fairly. Besides all of that, we also can start to resolve the issue by ourselves. We must learn to respect others’ belief and not judge a society by one-man action only. We must try to open our mind to the diversity around us and share our knowledge to the people who still lack of this awareness.We also need to socialize with all people in our society, not only people who have same belief or interest with us. CHAPTER III CONCLUSION Indonesia is a country which established with a strong state philosophy which is called Pancasila. Pancasila consists of five basic principles which already covers all aspects in country’s life. The principles include the belief, humanity, unity, democracy, and justice. Those principles are called as state philosophy because those five principles are the fundamental principle to run the country. It means every single thing which is done in and for the country must agree with Pancasila.On the other hand, if we see the reality nowadays, there is some violation in regards of Pancasila. One kind of the violation is religious violence, which means some violence action which brings a name of religion. This issue becomes more frequent lately. The last case is in Temanggung where there are three churches and a Catholic school were destroyed by the mass which bring the name of Islam. That violence had caused chaotic and terrified situation in Temanggung because the mass was looked so brutal. This case has totally broke the first principle of Pancasila which said belief in one and only God.

Marvin

Use Case Narratives (UCN) I. Identification Summary Title: Automated Teller Machine (ATM) Account in Metro Bank Summary: This use case narrates the steps to acquire a new ATM account in service of Metro Bank. Actors: 1. Customer – Person to acquire an ATM account. 2. Teller – Verify and approve the requirements of the Customer 3. Metro Bank Banking System – register Customers Information to the data base Creation Date: March 14 2013Date of Update: Version: v1. 0Person in Charge: Elias Maglalang & Marvin Luzon II. Flow of Events Preconditions: 1.The Teller is Identified by the Metro Bank Banking System and gaining authorization to register a new Customer Data into the data base 2. The Customer must have the required documents (2 government issued IDs, Proof of Billing and Depository Money) to apply for a new ATM account. PostConditions: 1. Customer Information recorded in the Metro Bank Banking System’s Data Base. 2. Monetary Assets acquired by the teller. 3. Customer Receives the ATM card including a piece of paper containing instruction regarding changing of pin number. 4. Customer signs the logbook for proof of receiving the ATM. Main Success Scenario: 1.Customer arrives at the bank and approaches the new account section. 2. Teller provides customer with documents to be filled up. 3. Customer submits filled up documents along with requirements. 4. Teller accesses the Metro Bank banking system. 5. Teller records documents and piles up all the requirements. 6. Teller processes the filing of the documents. 7. Teller receives the Monetary Assets of the customer. 8. Customer receives ATM including the instruction regarding changing of pin number. 9. Customer signs the logbook for proof of receiving the ATM. 10. Use case successfully ends III. Alternative Sequences IV. Error Sequences